Everyone loves a good metric. As product managers, we probably proudly proclaim that we are getting better at making decisions based on data rather than gut instinct. How everyone gathers, visualizes, and uses information — in product management and beyond — has certainly changed for the better over the years. In the past, we were overloaded with data and graphs to the point where we couldn’t see the forest through the trees anymore. But now, we have learned to become more selective. Now the few, hand-picked metrics we use should all be driving decisions and be highly actionable, right?
And of course, there’s anything wrong with that. However, … finish reading on ProductCraft